Types of Users on UrbanPros360

UrbanPros360 is an innovative marketplace designed to seamlessly connect professional service providers with individuals or businesses in need of their expertise. Below are the primary types of users on our platform:

Service Provider:

Professionals offering a variety of services in categories such as:

• Accounting & Finance

• Agriculture

• Automobile Services

• Business & Consulting

• Construction & Renovation

• Creative & Design

• Digital Marketing

• Education & Training

• Events & Entertainment

• Food & Catering Services

• Graphics & Branding

• Health & Wellness

• Home Improvement

• IT & Software Development

• Legal Services

• Logistics & Transportation

• Media Production (Photo/Video/Audio)

• Personal & Lifestyle Services

• Real Estate Services

• Repairs & Maintenance

• Sales & Customer Support

• Writing, Editing & Translation

Clients:

Individuals or businesses seeking to hire skilled professionals in the above categories.

• Access a wide pool of verified service providers

• Find the right expert for your unique task

• Enjoy a simplified process of discovering, booking, and working with professionals

How to Register as a Client

1. Go to the UrbanPros360 website and navigate to the registration page.

2. Click on “Sign Up” and choose the “Client” option.

3. Enter a valid email address.

4. Input the verification code sent to your email.

5. Fill in your display name, location, and create a secure password.

6. Congratulations! You're now ready to post job requests or browse providers.

How to Post a Job Request

Login to Your Account

1. Visit the UrbanPros360 website.

2. Log in using your credentials.

Create a Job Post

3. Click “Post Job” on your dashboard.

4. Select the appropriate category.

5. Describe your job clearly and concisely.

6. Optionally, provide an estimated budget and supporting images/documents.

7. Click “Submit” to make your job live.

Client's Job Posting Workflow

• Job Visibility: Once posted, your job becomes visible to relevant service providers.

• Provider Notification: Qualified providers get instant email and platform notifications.

• Suggested Matches: UrbanPros360 recommends top-matching providers for your review.

• Responses: Providers express interest by applying or messaging.

• Alerts: You'll receive real-time alerts when responses come in.

• Start Chat: Initiate conversations via our secure messaging system.

Client-Provider Communication

Outside the Platform

Clients can use provider profile info (email, phone, etc.) for direct contact and negotiation.

Within the Platform – Option 1

1. Login and use the search bar to find providers by name or service.

2. Filter and review profiles.

3. Click “Chat” or “Book/Order” to engage directly.

Within the Platform – Option 2

1. Browse categories from the homepage.

2. Select a provider from the list.

3. Review, filter, and contact the best match via Chat or Book/Order.

Note on Independence:
UrbanPros360 promotes user freedom—users handle their own pricing, payment, and terms.

How to Make a Booking as a Client

1. Log in to UrbanPros360.

2. Find a provider through search or categories.

3. Click on the provider’s profile and hit “Book/Order”.

4. Choose your preferred date and time.

5. Confirm the booking request.

6. Engage via chat once the provider responds.

7. Agree on the payment method and receive an invoice.

8. Accept the booking after confirmation.

9. Once the work is completed, review and rate your experience.

10. If needed, you can request revisions or reject the work.

How to Register as a Service Provider

1. Visit UrbanPros360 and click “Sign Up.”

2. Select “Service Provider.”

3. Enter your email and verify it using the code sent.

4. Fill in your name, location, and password.

Complete Your Profile

• Upload Profile Photo

• Indicate if you're an individual or agency/company

• Choose your category and sub-category

• Enter your service name, price (fixed or hourly), currency, and a short description

• Upload relevant images

• Select service type: digital or physical

Additional Profile Information

• First & Last Name

• Date of Birth

• Gender

• Email and Contact Number

• Address & Service Area

• Brief Bio or Introduction

• Profile Video (optional)

Business & Credentials

• Accepted Payment Methods (e.g., Mobile Wallet, Bank, Cash)

• Social Media (Facebook, YouTube, Instagram, Twitter, Website)

• Team Member Info (name, title, expertise)

• Identity Verification (Country, ID Number, Upload ID Image)

• Certificates (Institute Name, Registration No., Document Upload)

Security Features

• Change Password

• Reset Password via email if forgotten

Need Help? Contact UrbanPros360

Have questions? Reach out via:

• Contact Us page on UrbanPros360.com

• Email: [email protected]

We’re here to support your journey—whether you’re booking a service or building your business.